IT Support Management (ITSM) Software as a Service (SaaS)

​The Department of Information Technology has awarded the following contract:

CONTRACT INFORMATION:

Award Date: 12/3/2014
BPW Agenda Item: DoIT 1-IT dated 12/3/2014
Contract Term: 12/17/2014 - 12/16/2019 with two additional five-year renewal options
BPO Number:  F50B4400105
Contract Awarded To:
   Triad Technology Partners LLC
   Bethesda, MD  Contract

ORIGINAL RFP INFORMATION:

Title:  F50B4400105 IT Support Management (ITSM) Software as a Service (SaaS) (769KB)
Release Date: 7/29/2014
Proposals Received Date: 9/10/2014
Pre-Proposal Conference: 8/13/2014
Attachments:
Attachment F (Price Form) (REVISED)
Attachment W
Attachment X (Other System Features) (121KB)
Attachment Y (Scenarios)  (REVISED) (348KB)
Attachment Z (Glossary) (464KB)
Pre-Proposal Conference Summary (507KB)
Questions and Answers No. 1
Amendment No. 1