Call/Contact Center Services
Master Contract to provide general communication center services.
High Capacity Circuit Services
Master Contract to provide 56Kbs, DS-1, DS-3, OC-3, OC-12 Digital Data Services; 56Kbps, DS-1, DS-3 Frame Relay Services; and DS-1, DS-3, OC-3, OC-12 Asynchronous Transfer Mode (ATM) high capacity circuit services.
Local Telecommunications Services
Master Contract to provide local access services including: all local services for new State facilities, new business lines, new PBX trunks, new Integrated Services Digital Network (ISDN) lines, and Intra-LATA toll.
Long Distance Services
Master Contract to provide long distance calling, long distance calling cards and teleconferencing services.
Microwave and Ancillary Equipment
Master Contract to provide microwave and ancillary communications equipment.
Mobile Devices and Services
Master Contract to provide the following mobile devices and services: 1) Cellular phone, 2) Push-to-talk, 3) Personal Device Assistance (PDA) – Data only or Date/Voice, and 4) Air Cards
Paging Services and Equipment
Master Contract to provide digital numeric, alphanumeric and two-way interactive paging devices and services.
Private Branch Exchange Equipment, Systems & Services (PBX I)
Master Contract to provide NEC PBX equipment, systems, services and maintenance.
PBX, EKTS, Hybrids, VOIP and Other Peripherals, Equipment, Software, Services and Maintenance (PBX II)
Master Contract to provide Private Branch Exchange (PBX), Electronic Key Telephone System (EKTS), Hybrids, Voice over IP (VoIP) and other peripheral equipment, software, service and maintenance.
Toll Free Services
Master Contract to provide toll free services including inbound, outbound and two-way capabilities.
Tower Equipment Installation and Services
Master Contract to provide communications tower site repair, inspection, and upkeep services to support wireless communications sites located through the State.
Two-Way Radio Equipment and Services (Mobile Radio Equip.; Comm. Consoles; Install, Repair and Maint. Services)
Master Contract to provide two-way (including mobile) radio equipment; communications consoles and associated equipment; and related installation, repair and preventive maintenance services.
Wireless Antennae, Transmission Line and RF Conditioning Hardware
Master Contract to provide Wireless Antennae, Transmission Line and RF conditioning hardware to support the State's communications network architectures.