For a more detailed description and examples of each Functional Area, a list of Master Contractors in each Functional Area, their contact information and email distribution lists, click on the name of each Functional Area below.
Functional Area 1 - Enterprise Service Provider (ESP). Services to ensure that information systems are designed to capitalize on agency architectures and State IT standards, provide interoperability with other systems and networks, be reliable and maintainable, and make the most cost-effective use of commercial off-the-shelf (COTS) technology and agency-wide and government-wide resources.
Functional Area 2 - Web and Internet Systems. A broad range of business solutions and support using the capabilities of the web and Internet; design, develop, test, implement and maintain web sites, portals, web applications and web services and the associated hardware, software, network and security components that comprise these solutions.
Functional Area 3 - Electronic Document Management. Service to establish or maintain electronic document imaging, document management, document workflow, and associated technologies.
Functional Area 4 - Geographical Information Systems. Service to integrate, store, edit, analyze and display geographically-referenced information in a client/server or web-based environment.
Functional Area 5 - Software Engineering. Service to provide full life cycle of a software system development. Process definition; requirements management (project planning, quality assurance, project tracking and oversight, organizational process focus); software metrics; software process assessments; software capability evaluations; software project management; software certification; software validation and verification; open systems; software architecture; software reengineering; software reuse; component-based software; software security; supervising software configuration management; and CASE tools.
Functional Area 6 - Systems/Facilities Management and Maintenance. Services include Data Center Technical Support/Operations and Help Desk. At the State's discretion, these services may be required to be provided externally to the requesting agency.
Functional Area 7 - Information System Security. Strategies and solutions to defend hardware and software IT and telecommunications resources against adversaries such as viruses, worms and hackers for operating systems and applications in a mainframe, client/server or networked environment.
Functional Area 8 - Application Service Provider. Combination of software, hardware and networking technologies to offer hosted, service-based applications.
Functional Area 9 - IT and Telecommunications Financial and Auditing Consulting Services. An independent third-party review of cost factors associated with the recommended solutions contained in proposals from contractors to develop information technology and telecommunications solutions. Independent third-party reviews may include such analyses as project return on investment, total cost of ownership and IT project portfolio analysis.
Functional Area 10 - IT Management Consulting Services. Define, design, develop, implement and maintain enterprise architecture plans, strategies, inventories and recommendations to support enterprise architecture (EA) at the State and agency level.
Functional Area 11 - Business Process Consulting Services. Streamlining business processes and the development, implementation and support of process improvements to eliminate redundancy and increase productivity and reduce cost.
Functional Area 12 - Preparations for Proposed Tower Sites. Conduct Historic Properties Survey investigations that meet the rules implementing compliance with Section 106 (36 CFR § 800), delimit the undertaking's Area of Potential Effects ("APE"), identify historic properties, evaluate the effects of the undertaking to historic properties, and provide documentation to the State Historic Preservation Officer (SHPO) and the State.
Functional Area 13 - Electronic Benefits Transfer. Deliver information, benefits and payments electronically instead of using checks, warrants or other paper methods. Ensure convenient, rapid and secure transfer of both information and payments.
Functional Area 14 - Media and Training Center Support. Services to support multi-media and education centers including, but not limited to: planning, analysis, troubleshooting, integration, acquisition, installation, operations, maintenance, training, documentation, and administration. Professional training expertise, including instructional systems design capabilities to improve job performance of employees utilizing the learning/media center.
Functional Area 15 - Documentation/Technical Writing. Develop and/or maintain the following types of documentation: system documentation; user manuals; computer operations and program maintenance manuals; plans for training, testing, quality assurance, and contingency operations; and backup, recovery and restart procedures; technical writing for proposals, presentations, standard operating procedures (SOP), and policies and procedures.