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Enterprise Program Management Office

This section provides information needed to successfully initiate, budget, plan, manage and complete an information technology (IT) project that supports Maryland's goal for efficient, effective and innovative services.

It is widely recognized that most IT project failures are not a result of technology, but typically fail as a result of inconsistent funding or a combination of human factors.  These factors include such things as a lack of executive support, exclusion of system users in the design phase, unwillingness to modify business practices and an internally focused project team.

Project Managers serve as the communication link or single point of contact for projects, which is vital in mitigating risks and implementing successful IT projects.  Agency project managers provide the day-to-day handling of decisions that impact scope, schedule and cost for their projects. The goal of the Department of Information Technology's Enterprise Program Management Office (EPMO) is to provide ongoing support and oversight for the agency's major IT development projects.  These efforts depend on partnering with the agencies and maintaining active communications to:

  • Monitor and ensure the health and well being of IT projects; 
  • Report valuable information on a regular basis;
  • Determine the need for independent assessments; 
  • Recognize accomplishments to date; and
  • Facilitate collaborative environments for sharing lessons learned.

The State's approach to project management is based on the Systems Development Life Cycle (SDLC), which provides project managers with a repeatable 10 phase process to guide them through the planning and execution of successful IT projects.  The SDLC is a key aspect of the State's Oversight Methodology and should be used by all project managers to promote the development of safe, secure and reliable systems. 

The benefits of good project management and following the SDLC are the improved ability to deliver projects on time, in scope and within budget, as well as satisfy an agency's business needs.  Templates are available to provide assistance through the main phases of the SDLC.