Video Relay Service, or VRS, enables anyone who uses American Sign Language (ASL) to communicate over the phone with the aid of a video-linked interpreter. Here is how it works:
A VRS call flows back and forth relatively quickly for a more natural pace of conversation. Parties can interrupt each other, and the VRS user can express his or her intent through facial expressions and body language. Visit the FCC’s VRS Guide to learn more.
With IP Relay, Relay users simply need a computer, or smartphone, or other Internet-connected device to place and receive text-based Relay calls. A TTY is not required. Calls work like this:
Visit the FCC’s IP Relay Guide to learn more.
VRS and IP Relay are not provided by Maryland Relay, but are available to consumers through third-party providers. To see a list of current providers, visit the FCC’s provider directory.
IP Relay Guide
301 W. Preston Street, Suite 1008A Baltimore, MD 21201