What is Maryland Relay?

Telecommunications Relay Services (TRS) allows almost anyone in the world to communicate with individuals with speech or hearing loss through the telephone. TRS is for YOU if you are a hearing person wanting to communicate with Deaf, hard of hearing or speech disabled friends, or if you have a speech or hearing loss that makes using the telephone difficult.

Maryland Relay is for anyone who wants to communicate with someone who is Deaf, hard-of-hearing, late-deafened, or speech disabled, and who uses a TTY (Text Telephone). The spoken words are relayed by an Operator (OPR) who types them, word for word, to the person on the other end of the line. Then the OPR speaks to the hearing person everything that the TTY user types back.

Maryland Relay can be used to accomplish just about any kind of call from ordering takeout to taking directions from the airport! Everything is in real-time and real easy.


Maryland Accessible Telecommunications (MAT) program is here to keep telephones an integral part of your daily life, providing free assistive telecommunications equipment to qualified residents of the State of Maryland.

Click here for details about the MAT Program.