Contract Policies

Maryland Information Technology (IT) policies, standards and guidelines facilitate the efficient and appropriate use of IT systems by State agencies.

Maryland IT contracts require contractors to comply with all applicable laws, regulations, policies, standards and guidelines affecting IT. It is the responsibility of the contractor to ensure adherence to new or amended IT policies, standards and guidelines affecting project execution. The contractor will work with the agency to determine other policies and guidelines, in addition to those listed on this page, requiring adherence.

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Human Trafficking GET HELP

National Human Trafficking Hotline - 24/7 Confidential

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on human trafficking in Maryland

Customer Service Promise

The State of Maryland pledges to provide constituents, businesses, customers, and stakeholders with friendly and courteous, timely and responsive, accurate and consistent, accessible and convenient, and truthful and transparent services.

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Help Stop Fraud in State Government

The Maryland General Assembly’s Office of Legislative Audits operates a toll-free fraud hotline to receive allegations of fraud and/or abuse of State government resources. Information reported to the hotline in the past has helped to eliminate certain fraudulent activities and protect State resources.

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