Customer Service Desk 

The Customer Service Desk provides support to all Maryland State Agencies utilizing statewide and mainframe applications, supports inquiries and requests from citizens concerning MARYLAND.GOV and the DBM web sites, and develops and provides training related to FMIS and other DoIT-managed applications.

Below are links to our most frequently-requested services:

•  Purchase Order Vendor Add Change Order (111 KB)
  
• ANSWERS Database for Statewide FMIS Users
  
• FMIS Bulletin Board
  
• FMIS Easy Steps
  
• Statewide Systems Forms & Contact Information
  
• ASM Documentation
  
• Maryland.gov support
  
• FMIS Training - Some FMIS elearning modules are currently available.  Please contact us for a logon id and password.  Check the Service Desk Informer for listing of new modules which will be available monthly.  If you have any problems viewing these, please let us know.
  NOTE: We currently do not have any classroom training available at this time.

Please contact us to suggest additional information you would like to see on this page.