Hands on Budget Office System(HOBO)

HOBO Hands on Budget Office System (HOBO) is a mainframe software package that is used to maintain a master position control file for all authorized State positions, and to provide position, classification, and salary information for the annual State budget process.

Service Level Objective (SLO):

HOBO has a 99.9% uptime service level objective; excluding planned outages, maintenance windows and unavoidable events.

Features and Benefits:

  • Supports the preparation, analysis and printing of the State Budget.
  • Provides budget, personnel and fund data files and software to financial agencies and their employees for the preparation of their budget requests.

Eligible: All State Agencies

Availability (Uptime): 24 hours / 365 days

Standard Support Hours: Annapolis Data Center Help Desk is available 24x7

Exceptions: Thanksgiving and Christmas

Response (to incident) Time: Response is immediate (24 x 7 operation)(ADC)

Resolution (of incident) Time: Best Effort, depending on complexity (ADC)

Maintenance Windows: The Annapolis Data Center will announce any scheduled mainframe outages via e-mail notification

Security: Password via the application

Business Critical Service: Yes; Recovery Time – 48 hours, or best effort

Re​quest the Service:

Any questions concerning the requirement for automated budget data should be referred to the Office of Budget Analysis.

Related Documentation:

Contact the Service Desk:

Our Service Desk is here to help:
service.desk@maryland.gov
Phone: 410-697-9700