JavaScript is required to use content on this page. Please enable JavaScript in your browser.
The Maryland Department of Information Technology salutes our veterans and military families for their service, sacrifice, and dedication. Thank you for protecting our freedoms and keeping our state and country safe.
Award Date: July 1, 2010
BPW Agenda Item: Item 1-S
Contract Awarded To: C. R. Dynamics & Associates, Inc. Baltimore, MD
BPO Number: 060B1400040
Title: Call/Contact Center Services RFP No. 060B0400003 (588KB, PDF)Release Date: December 10, 2009Proposals Received: January 28, 2010, 2:00 PMAttachments:Pre-Proposal Conference SummaryPre-Proposal Conference Sign-in SheetAmendment #1Amendment #2Amendment #3Questions and Answers #1 Script: MDIC, OPD, DBM Waiver Script: DBM Toll-Free Number Script: Housing Reconnect Information Line Script: IVR for Maryland Hot Topics Line Script: Maryland Hot Topics Line Script: Reconnect Project IVR Message Script: EID Script: IVRQuestions and Answers #2Questions and Answers #2 (Attachment)
We're available on the following channels.
