Data Management and Integration (Tyler Technologies)
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Service Description
Platform Licences (Tyler Technologies)
This service provides user account access to the State’s centrally managed, cloud-based, online data platform that hosts and distributes datasets to the public. This self-service platform promotes integration with third-party data sources, quickly deploys story pages to convey initiatives to executives, customers and the public. Account holders are supported through the onboarding process and provided with access to online training courses to maximize the value of the account.
For more details (including pricing, maintenance windows, and your responsibilities), please refer to the
"Data Management: PaaSAccounts & Onboarding (Tyler Technologies Data & Insights)" service agreement.
Ticketed Support (Tyler Technologies)
Technical expertise and ticketed support is offered to customers who subscribe to the Data Management: PaaS Accounts & Training (Tyler Technologies Data & Insights) service.
For more details (including pricing, maintenance windows, and your responsibilities), please refer to the
"Data Management: PaaS Accounts Support" service agreement.
Advanced Support (Tyler Technologies)
Custom developed solutions offer guidance to users who require hands-on support to restore and advance customer developed content. Services include discovery, maintenance, troubleshooting and enhancements including non-standard requests.
For more details (including pricing, maintenance windows, and your responsibilities), please refer to the "Data Management: PaaS Customer Developed Solutions Support (Tyler Technologies Data & Insights)" service agreement.
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