Customer Service Desk

Contact the Service Desk:

Call or Email:

410-697-9700 or Service.Desk@maryland.gov



Access to the Self-Service Portal:

The Self Service Portal is a benefit exclusively available to agencies within the Enterprise. Agencies utilizing this service, enjoy shorter wait times and have the ability to track and monitor the progress of their service requests.



Access the Online Service Desk:

Please note: access to the Customer Service Desk page requires connectivity to the Statewide Government Intranet (SwGI).

Click here to continue to the Customer Service Desk page.

If you need help opening this site, contact the Service Desk at 410-697-9700 or send an email to service.desk@maryland.gov.​​