Maryland Department of Information Technology

About the Department

Acting Secretary,  Michael G. Leahy
Deputy Secretary, Lance Schine

2017 AVA Award Winner

AVA AwardMaryland.gov has been awarded a 2017 Gold Award in the Government Websites category. AVA Digital Awards is an international competition that recognizes outstanding work by creative professionals involved in the concept, direction, design and production of media that is part of the evolution of digital communication. The AVA Digital Award was designed to pay tribute to the magnificent history of the audio-visual and web industries.

2016 Nation’s Best State Government Website

Best of the Web 2016 Winner 
For the first time in state history, Maryland’s award-winning website, Maryland.gov was named the Nation’s Best State Government Website as part of the Center for Digital Government’s prestigious Best of Web competition. In addition to providing a gateway to agency websites and timesaving digital government services, Maryland.gov gives agencies and visitors access to payment processing portals, a help desk, interactive events and public meetings calendar. The citizen-centric design provides easy access to a Google site search with custom filters based on content type — pages, services, social media, publications, and even maps, allowing for a lean mobile experience with seamless expandable content for the more than 42 million mobile visitors.

September 2016 Best in Class

interactivemediacouncil.jpgOn the heels of being named the Nation’s Best State Government Website, Maryland.gov also received the Best in Class award. This highly coveted honor, awarded by the Interactive Media Council, Inc., is given to a select government website that meets and exceeds expectations in the following categories: Content, Design, Feature Functionality, Usability, Standard Compliance & Cross-Browser Compatibility.

November 2016 Gold Davey Award

Davey AwardThe Academy of Interactive and Visual Arts awarded Maryland.gov a 2016 Gold Davey Award in the Government Websites category. With nearly 4,000 entries from across the US and around the world, the Davey Awards honors the finest creative work from the best small agencies, firms, and companies worldwide.
 

Vision

The vision of the Department is to lead the State in the creation and implementation of world-class information technology solutions to improve IT infrastructure and government services and keep Maryland current within IT industry trends.

Mission

To provide vital technology solutions that allow the Executive Branch, State Agencies and Coordinating Offices to provide Marylanders with services that enable them to live and work more safely, efficiently and productively.

Values

We adhere to the Governor’s values of providing excellent customer service, increasing efficiency and reducing waste; always being mindful of the taxpayer dollar.

The Department of Information Technology was created by 2008 legislation in an effort to consolidate state agency information technology functions and policies into one department; elevating the department to one that reports directly to the Governor.

In addition to its larger statewide role, the Department of Information Technology manages Information Technology and Telecommunication services within the agency itself and provides support to state agencies, the Executive Office of the Governor, the Governor’s coordinating offices, and a variety of independent agencies within the Executive Branch. Striving to provide the highest level of customer service to its internal and external customers, the Department of Information Technology supports Maryland’s agencies and commissions through its leadership as a principal procurement unit. Most importantly, the department champions the state’s strategic direction for Information Technology and Telecommunications, establishing a long range, target technology architecture, encouraging cross agency collaboration and advocating best practices for operations and project management.

Technological resources at the agency’s disposal combined with a talented and knowledgeable team allow the Department of Information Technology to successfully identify and promulgate opportunities for State agencies to run more efficiently and less expensively, maximizing the State’s investment in technology and telecommunication assets.

The Department of Information Technology consists of seven divisions:

  • Application Management
  • Infrastructure
  • Statewide Radio System
  • Cybersecurity
  • Enterprise Planning & Architecture
  • Finance & Accounting
  • Procurement

The Customer Service Promise
The State of Maryland pledges to provide constituents, businesses, customers, and stakeholders with services in the following manner:
  • Friendly and Courteous: We will be helpful and supportive and have a positive attitude and passion for what we do.
  • Timely and Responsive: We will be ​proactive, take initiative, and anticipate your needs.
  • ​Accurate and Consistent: We will always aim for 100% accuracy, and be consistent in how we interpret a​nd implement state policies and procedures.
  • Accessible and Convenient: ​We will continue to simplify and improve access to information and resources.
  • Truthful and Transparent: We will advance a culture of honesty, clarity and trust.

Tell us about your experience with the Dept of Information Technology. Click here to complete a three question customer experience survey.​

Click here to see our customer service overview.​


Related Information

Contact Us

Chapter 9 (House Bill 362)

DoIT Organization (Maryland Manual)

DoIT Organization Chart

 

Maryland Flag, changing Maryland for the Better

 

​​​​​​​​​​​​​​