networkMaryland™ is the statewide high-speed network for public sector use. The network was created from an initiative to utilize resource shared fiber optic cable assets throughout the state to provide affordable, high-speed bandwidth to all areas of the State and to provide a cost savings to the citizens of the State of Maryland. Moving forward, networkMaryland™ will provide WAN connectivity for all public entities in the State to improve the economy of scale by coordinating joint network build-outs, consolidation of services and by providing the necessary information for proper network growth.
On Thursday, April 1, 2010, networkMaryland™ support moved to a new Network Operations Center (NOC). This change is a result of the new Network Services Contract awarded to SkyLine Network Engineering. The contact information for networkMaryland™ support remains the same.
24 x 7 NOC Phone Number: 1-877-664-6963 NOC e-mail address: email@example.com Website: www.networkmaryland.gov
The process for opening a trouble ticket or reporting a networkMaryland™ issue remains unchanged. We suggest that each agency coordinates connectivity issue through either a single point of contact or a LAN team to verify reported issues before placing a call to the Service Desk or the NOC.
Please direct all inquiries to:firstname.lastname@example.org
45 Calvert Street, Annapolis, MD 21401
300-301 West Preston Street, Baltimore MD 21201
410-260-7778 - Dial 7-1-1 to place a call through Maryland Relay