The Department of Information Technology (DoIT) has responsibility for IT and
telecommunication services and support for the agency and statewide application
systems. This includes: infrastructure development, acquisition and
maintenance; application development and maintenance; issue resolution through a
central help desk; and user level systems training in support of the user
Following is a brief description of the divisions that
support DoIT's mission:
Supporting more than 6,000 customers distributed across
various agencies, ASM develops, implements and maintains statewide applications
such as the Financial Management Information Systems (FMIS), R*STARS, ADPICS,
Personnel Systems, Employee Benefits, and Ad-Hoc Reporting.
EIS provides leadership in information technology
services by supporting the State's technology goals with a proactive, customer
service focus. Support services include the statewide Customer Service Desk,
Network Support, Information Technology Security, Technical Services Support for
the statewide business applications, and Enterprise Architecture.
The Fiscal Services group supports DoIT divisions in
the area of budgeting and fiscal operations and administers statewide the Major
Information Technology Development Project Fund (MITDPF). One of the fiscal
operational functions is to bill for Private Branch Exchanges
(PBX), Multi-Service Centers (MSC), and networkMaryland.
The Networks Division manages the development and operations of the State’s data
network known as networkMaryland, as well as the State’s wireless infrastructure
and Telecommunication Systems.
The Strategic Planning Division is a principal procurement unit and establishes and
manages statewide IT and telecommunication contracts, oversees the State’s
portfolio of major IT projects, and develops policies and guidelines for the
efficient and appropriate use of information technology and telecommunications
MD Relay is a free public service that enables people, who are unable to use a standard telephone, to both make and receive phone calls.
The Web System Division manages the State’s Internet
portal so citizens have a central on line location to access and obtain services
provided by Maryland State agencies. The Web Systems Division is also
responsible for managing the DoIT and DBM web presence, hosting a number of
statewide applications and community web sites, and coordinating strategic
initiatives such as web branding.
100 Community Place, Crownsville, MD 21032
300-301 West Preston Street, Baltimore MD 21201
410-697-9700 - Dial 7-1-1 to place a call through Maryland Relay