Customized Relay

To create the fastest, most seamless calling experience possible, Maryland Relay users are strongly encouraged to create a customer p​rofile. A Customer Profile automatically notifies the Maryland Relay Operator of the user’s calling preferences at the start of every call, including:

  • Preferred Relay service (e.g., TTY, VCO, HC​O)
  • Language (English or Spanish)
  • Preferred Operator gender
  • Frequently dialed numbers
  • And more

Multi-User Customer Profiles are available for two or more Relay users calling from the same location/ phone number. ​

 Set up your Customer Profile now 

Long Distance Calls

Maryland Relay users have many options for reaching people and businesses across the country and around the world. See the list of current long distance carriers.

Billing Options

Maryland Relay provides many billing options for users who need to make calls outside of their home, work or mobile phone plans. Learn more about billing options.

Human Trafficking GET HELP

National Human Trafficking Hotline - 24/7 Confidential

1-888-373-7888 233733 More Information
on human trafficking in Maryland

Customer Service Promise

The State of Maryland pledges to provide constituents, businesses, customers, and stakeholders with friendly and courteous, timely and responsive, accurate and consistent, accessible and convenient, and truthful and transparent services.

Take Our Survey

Help Stop Fraud in State Government

The Maryland General Assembly’s Office of Legislative Audits operates a toll-free fraud hotline to receive allegations of fraud and/or abuse of State government resources. Information reported to the hotline in the past has helped to eliminate certain fraudulent activities and protect State resources.

More Information