The Universal Service Trust Fund (USTF)

​The services provided by Maryland Relay, including Relay calling options and assistive equipment distribution, are underwritten by the Universal Service Trust Fund (USTF).

USTF is funded by a telecommunications subscriber surcharge, which is collected by communications companies that provide landline telephone service, wireless/cellular telephone service, or Voice Over Internet Protocol (VoIP) service in Maryland. The surcharge for each fiscal year is determined by the Secretary of the Department of Information Technology (DoIT) and the Maryland Public Service Commission (PSC). Learn more about the current USTF surcharge.

Human Trafficking GET HELP

National Human Trafficking Hotline - 24/7 Confidential

1-888-373-7888 233733 More Information
on human trafficking in Maryland

Customer Service Promise

The State of Maryland pledges to provide constituents, businesses, customers, and stakeholders with friendly and courteous, timely and responsive, accurate and consistent, accessible and convenient, and truthful and transparent services.

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Help Stop Fraud in State Government

The Maryland General Assembly’s Office of Legislative Audits operates a toll-free fraud hotline to receive allegations of fraud and/or abuse of State government resources. Information reported to the hotline in the past has helped to eliminate certain fraudulent activities and protect State resources.

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