CONTRACT INFORMATION:

Award Date:  July 1, 2010

BPW Agenda Item:  Item 1-S

Contract Awarded To: ​
     C. R. Dynamics & Associates, Inc.
     Baltimore, MD

BPO Number: 060B1400040

ORIGINAL RFP INFORMATION:

Title: Call/Contact Center Services RFP No. 060B0400003  (588KB, PDF)
Release Date: December 10, 2009
Proposals Received: January 28, 2010, 2:00 PM
Attachments:
Pre-Proposal Conference Summary
Pre-Proposal Conference Sign-in Sheet
Amendment #1
Amendment #2
Amendment #3
Questions and Answers #1
   Script:  MDIC, OPD, DBM Waiver
   Script:  DBM Toll-Free Number
   Script:  Housing Reconnect Information Line
   Script:  IVR for Maryland Hot Topics Line
   Script:  Maryland Hot Topics Line
   Script:  Reconnect Project IVR Message
   Script:  EID
   Script:  IVR
Questions and Answers #2
Questions and Answers #2 (Attachment)