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The DoIT Intake process has been established to provide agencies with a centralized entry point to request support for their IT needs. While agencies will continue to utilize the service desk and end-user support teams for day-to-day operations, the DoIT Intake process will serve as a “no wrong door” through which an agency can initiate conversations with the DoIT team to assist in increasing IT efficiency, cost effectiveness and user experience.
October Employee of the Month - End User Support Team
Central hub for State licenses, forms, certificates, permits, applications, and registrations
Providing State agencies with a common statewide strategy
Insuring Service Delivery to DoIT's Partner Agencies
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