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DoIT provides access to DoIT-managed services and support to resolve disruptions in those services. A comprehensive service catalog offers detailed information and next steps for obtaining available services for state agencies and select non-state entities.
DoIT Initiatives focus on developing solutions to improve state government operations and services.
Request access to a DoIT-managed service, report a disruption, or check existing tickets via the DoIT Self Service Portal (ServiceNow). Access the portal through the Okta Homepage by clicking the DIY Service Desk icon or use the links below. If you do not have access to ServiceNow, please contact the Service Desk at Service.Desk@maryland.gov or 410-697-9700.
Submit a service request through the DoIT Self-Service Portal (ServiceNow) to begin accessing a DoIT-managed service.
Report a service disruption to the DoIT Service Desk via the Self-Service Portal, or contact us at 410-697-9700 or Service.Desk@maryland.gov.
Log in to the DoIT Self-Service Portal (ServiceNow) to view your open tickets or submit a new request.
This services catalog serves as a hub for Maryland State agencies to learn about available services in each service category. If you have questions, please reach out to your PO.
Support for the responsible and productive use of AI.
Suite of cloud based solutions for data management and protection.
Communication hardware and software solutions for voice, video, SMS, email and call centers.
Suite of technologies to train, detect, protect, and respond to threats, ensuring data security and compliance.
Supports data access, transformation and visualization.
Connectivity solutions for network and Wi-Fi.
Software and hardware tools to support document creation and collaboration to boost productivity.
Assessments of existing websites and applications (accessibility, usability, etc.), user-centered design services and website development services.
