Service Description
Digital Accessibility Consultation & Training
This service provides training to state employees, contractors, and vendors on digital accessibility, document accessibility, and best practices in procurement including the procurement of appropriate technological solutions. Training covers procurement support, website, systems and applications accessibility, and document accessibility.
For more details (including pricing, maintenance windows, and your responsibilities), please refer to the 
"End User Application/System/Website Accessibility Assessment, Consultation and Training" service agreement.
Voluntary Product Accessibility Templates Review (VPATs)
This service evaluates and reviews completed Voluntary Product Accessibility Templates (VPATs) from vendors for applications, systems, websites, and hardware to assess their compliance with potential accessibility issues.
For more details (including pricing, maintenance windows, and your responsibilities), please refer to the
"End User Application/System/Website Accessibility Assessment, Consultation and Training" service agreement.
State Accessibility Standards - Cursory and Comprehensive Testing
The Office of Accessibility staff conducts accessibility testing of websites and applications developed by agencies or vendors to evaluate their current accessibility status. Using a combination of manual and automated testing tools, procedures and methods, the team assesses whether the website and/or end user application/system complies with state accessibility standards.
Standard services include cursory testing to examine numerous elements and assess the functionality of most or all pages, depending upon the size of the site or application/system.
Comprehensive testing is also provided as an optional service, which involves an exhaustive examination of all focusable elements, functionality and pages within an application or site.
For more details (including pricing, maintenance windows, and your responsibilities), please refer to the "Website Accessibility Testing & End User Application/System (Agency developed/maintained)" service agreement.
Accessibility Guidelines
The Maryland Digital Playbook offers practical
accessibility guidelines and principles for content developers to create inclusive, accessible web experiences for all users. By implementing these standards, organizations not only ensure legal compliance but also expand their reach and improve overall user satisfaction.
Next Steps