Crownsville, MD: Today, the Maryland Department of Information Technology (DoIT) announced the State’s Information Technology Master Plan, which outlines a bold vision to transform how the State operates, builds, and buys IT services and systems.
“To make this Maryland’s decade, we need to fundamentally shift how the State of Maryland has always operated,” says Maryland Department of Information Technology Secretary Katie Savage. “By following the roadmap unveiled in our IT Master Plan, we will modernize our digital government, making it more effective, fi nancially effi cient, secure, and accessible for all Marylanders.”
After months of hard work by DoIT leadership and collaboration with numerous partners, this 86-page document details the State’s:
Core strategic priorities:
DoIT's core strategic priorities for FY26 and beyond are to:
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Build modern technology capacity and culture across the State of Maryland by bringing more comprehensive IT expertise into the agency and across State government, and by increasing the IT literacy of the State workforce
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Thoughtfully centralize IT services, removing redundancy and duplicative efforts, helping partner agencies assume more ownership of critical technology, and balancing the need for certain special use cases where agencies must be equipped with specialized tools
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Expand the reach of agency services to more directly serve the general public, businesses, nonprofi ts, and other entities transacting with the State or seeking information. DoIT will streamline resident experiences on Maryland websites and applications, selectively expand IT services across all levels of Maryland government, and expand broadband access to bridge the digital divide.
IT Modernization Plan:
Governments across the US often suffer from IT systems that are outdated, costly, overly expansive, and do not deliver services at the quality that constituents deserve–unfortunately, Maryland has not been the exception. The IT Modernization plan is both preventative and reactive, helping the State identify redundant systems that can be consolidated, upgrading or migrating critical systems that can’t be decommissioned, and decommissioning unnecessary ones. The plan also details how the agency will improve ongoing IT management of core systems to keep IT systems effective and fi nancially sustainable.
Core Objectives, Plans, and Success Metrics for each of DoIT’s Divisions:
DoIT’s services stretch across multiple IT specialties, including AI, Cybersecurity, Data Services, Digital Experience, Infrastructure, and Platforms; the agency also operates Maryland Benefi ts, the State’s online benefi ts access platform, which serves over 1.3M Marylanders. Each offi ce is guided by concrete, measurable plans that will help make the State of Maryland more effective, fi nancially effi cient, productive, secure, and accessible for all Marylanders.
View
the State of Maryland’s IT Master Plan.
All media inquiries sh ould be sent to the Maryland of Information Technology’s Communication Office at
[email protected].