Contact the Service Desk:

Service Desk is available 24/7/365. Call or Email:

410-697-9700 or Service.Desk@maryland.gov



Access to the Self-Service Portal:

The Self Service Portal is a benefit exclusively available to agencies within the Enterprise. Agencies utilizing this service, enjoy shorter wait times and have the ability to track and monitor the progress of their service requests.



Access the Online Service Desk:

Please note: access to the Customer Service Desk page requires connectivity to the Statewide Government Intranet (SwGI).

Click here to continue to the Customer Service Desk page.

If you need help opening this site, contact the Service Desk at 410-697-9700 or send an email to service.desk@maryland.gov.​​

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Human Trafficking GET HELP

National Human Trafficking Hotline - 24/7 Confidential

1-888-373-7888 233733 More Information on human trafficking in Maryland

Customer Service Promise

The State of Maryland pledges to provide constituents, businesses, customers, and stakeholders with friendly and courteous, timely and responsive, accurate and consistent, accessible and convenient, and truthful and transparent services.

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Help Stop Fraud in State Government

The Maryland General Assembly’s Office of Legislative Audits operates a toll-free fraud hotline to receive allegations of fraud and/or abuse of State government resources. Information reported to the hotline in the past has helped to eliminate certain fraudulent activities and protect State resources.

More Information