Maryland Department of Information Technology

About the Department

Secretary,  Michael G. Leahy
Deputy Secretary, Lance Schine

​9/15/2022 - The Center For Digital Government’s Overall State Government Experience Award​

GOVX AwardThe State of Maryland has been awarded first place out of all 50 states for the 2022 Overall State Government Experience Award presented by The Center for Digital Government. The award recognizes states that have used their websites, applications, and other channels to provide an exemplary overall government experience for their citizens.​

8/8/2022 — dotCOMM Gold Award:

Gold dotCOMM Award Maryland.gov has been awarded the Gold dotCOMM Award, honoring excellence in web creativity and digital communication. There were over 2,500 entries throughout the United States, Canada, and numerous other countries in the dotCOMM Awards 2022 competition.

6/21/2022 — Interactive Media Award Best in Class

Media Award Best in Class 
Maryland.gov ,the State’s Official Website, was recognized by the Interactive Media Awards as 2022 Best in Class in the Government website category. The Best in Class distinction is the highest honor bestowed by the IMA’s and represents the very best in planning, execution and overall professionalism.
 

To view a list of all awards and honors, click here


Mission

To provide vital technology solutions that allow the Executive Branch, State Agencies and Coordinating Offices to provide Marylanders with services that enable them to live and work more safely, efficiently and productively.​ 


Vision

The vision of the Department is to lead the State in the creation and implementation of information technology solutions that improve IT infrastructure and government services and keep Maryland current within IT industry trends.

Values

We adhere to the Governor’s values of providing excellent customer service, increasing efficiency and reducing waste; always being mindful of the taxpayer dollar.

The Department of Information Technology was created by 2008 legislation in an effort to consolidate state agency information technology functions and policies into one department; elevating the department to one that reports directly to the Governor.

In addition to its larger statewide role, the Department of Information Technology manages Information Technology and Telecommunication services within the agency itself and provides support to state agencies, the Executive Office of the Governor, the Governor’s coordinating offices, and a variety of independent agencies within the Executive Branch. Striving to provide the highest level of customer service to its internal and external customers, the Department of Information Technology supports Maryland’s agencies and commissions through its leadership as a principal procurement unit. Most importantly, the department champions the state’s strategic direction for Information Technology and Telecommunications, establishing a long range, target technology architecture, encouraging cross agency collaboration and advocating best practices for operations and project management.

Technological resources at the agency’s disposal combined with a talented and knowledgeable team allow the Department of Information Technology to successfully identify and promulgate opportunities for State agencies to run more efficiently and less expensively, maximizing the State’s investment in technology and telecommunication assets.

The Department of Information Technology consists of seven divisions:

  • Application Management
  • Infrastructure
  • Statewide Radio System
  • Cybersecurity
  • Enterprise Planning & Architecture
  • Finance & Accounting
  • Procurement

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The Customer Service Promise
The State of Maryland pledges to provide constituents, businesses, customers, and stakeholders with services in the following manner:
  • Friendly and Courteous: We will be helpful and supportive and have a positive attitude and passion for what we do.
  • Timely and Responsive: We will be ​proactive, take initiative, and anticipate your needs.
  • ​Accurate and Consistent: We will always aim for 100% accuracy, and be consistent in how we interpret a​nd implement state policies and procedures.
  • Accessible and Convenient: ​We will continue to simplify and improve access to information and resources.
  • Truthful and Transparent: We will advance a culture of honesty, clarity and trust.

Tell us about your experience with the Dept of Information Technology. Click here to complete a three question customer experience survey.​

Click here to see our customer service overview.​

DoIT FY 2017 Customer Service Annual Report

DoIT Performance Management Process
(For State Employees Only)


Related Information

Contact Us

Chapter 9 (House Bill 362)

DoIT Organization Chart

 

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