People who are Deaf, hard of hearing, or have difficulty speaking can use a TTY (also known as a text telephone) to make and receive calls through Maryland Relay. A TTY has a keyboard, which allows the user to type his/her side of the conversation, and a text screen to read the other person’s responses.
Except for their role in relaying the call, Operators do not participate in conversations for any reason. Furthermore, all conversations are kept confidential by law.Note: Relay services are regulated by the Federal Communications Commission (FCC). Users wishing to file a complaint regarding a Relay calling experience may do so using the FCC's online complaint form.
TTY-to-TTY direct calling is available, and does not require the service of a Relay Operator. To learn more about making and receiving TTY calls, download detailed instructions now or call 800-552-7724 or 410-767-6960 (Voice/TTY) or 443-453-5970 (Video Phone) to request TTY user training.
TTYs and other assistive telephone devices are available through the Maryland Accessible Telecommunications (MAT) program for qualified Maryland residents. Learn more about the MAT program.
Dial 7-1-1 or 800-735-2258
TTY Calling Instructions
Create a Customer Profile, a personal profile that automatically lets the Maryland Relay Operator know your communications preferences.
301 W. Preston Street, Suite 1008A Baltimore, MD 21201