Call Center, Contact Center Services 2025
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CONTRACT INFORMATION:
Award Date: December 18, 2024
BPW Agenda Item: 22-IT
BPO Number: 001B3600088
Contract Expiration: 12/31/2030
Contract Term:
1/1/2025 – 12/31/2030 (w/two 1-year renewal options)
1/1/2030 – 12/31/2031 (Option 1)
Contract Awarded To: CMD Investment Group, Inc.
Hunt Valley, MD
ORIGINAL RFP INFORMATION:
Title:
Call Center, Contact Center Services; 001B3600088
Release Date: December 18, 2024
