||Call/Contact Center Services 2015|
Master Contract to provide general communication center services for various agencies (except for DHR).
||Local Telecommunications Services 2014 |
Master contract provides for local access telephone service only for the State's pre-defined local access and transport areas (LATA). These LATAs are 236 (Washington, DC), 238 (Baltimore), 240 (Hagerstown), and 242 (Salisbury). Local access services encompass all local services for new State facilities, new business lines, new PBX trunks, new Integrated Services Digital Network (ISDN) lines, and Intra-LATA toll.
||Long Distance and Toll Free Services 2017 Master Contract|
||Microwave and Ancillary Equipment and Services Master Contract 2010|
Master Contract to provide microwave and ancillary equipment and services.
||Mobile Devices and Services|
Master Contract to provide the following mobile devices and services: 1) Cellular phone, 2) Push-to-talk, 3) Personal Device Assistance (PDA) – Data only or Date/Voice, and 4) Air Cards
||PBX III Telecommunications Equipment and Services |
Master Contract to procure telecommunications hardware, software, and licenses and related maintenance and labor services.
||Telecommunications Billing Audit Services|
Master Contract to procure services to perform audits on past, present and future State telecommunications contracts that are subject to audit.
||Toll Free Services|
Master Contract to provide toll free services including inbound, outbound and two-way capabilities.
||Two-Way Radio Equipment and Services (Mobile Radio Equip.; Comm. Consoles; Install, Repair and Maint. Services)|
Master Contract to provide two-way (including mobile) radio equipment; communications consoles and associated equipment; and related installation, repair and preventive maintenance services.