Software Contracts

COTS Software 2012 Master Contract
Master Contract for procuring COTS Software (except Microsoft and Novell), installation and training services, and manufacturer's software maintenance.

Microsoft Select (MS) Plus and Enterprise Software Licenses
Master Contract for procuring Microsoft products and services exclusively.  Purchases require agency enrollment in either a Microsoft Select Plus or Microsoft Enterprise agreement.

Software Enterprise License Agreements (ELA)
Master Contract for multiple Enterprise License Agreements (ELA) that provide software licenses to state and local agencies at significant discounts.

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Customer Service Promise

The State of Maryland pledges to provide constituents, businesses, customers, and stakeholders with friendly and courteous, timely and responsive, accurate and consistent, accessible and convenient, and truthful and transparent services.

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Help Stop Fraud in State Government

The Maryland General Assembly’s Office of Legislative Audits operates a toll-free fraud hotline to receive allegations of fraud and/or abuse of State government resources. Information reported to the hotline in the past has helped to eliminate certain fraudulent activities and protect State resources.

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