DoIT's end user services ensure all State workers can access their work environments in a secure manner and with a consistent user experience.
The Maryland Department of Information Technology (DoIT) End User Hardware Service provides standard computing hardware equipment leveraging DoIT discount pricing. Customers subscribing to this service must also be customers of DoIT’s End User Support Services. Our service prices are based on a 5 year refresh of all endpoints of End User Hardware Service customers. Actual hardware decisions will be made by DoIT based on the demonstrated business needs of the users. Average annual cost of standard endpoints is provided below.
Non-Enterprise customers wishing to leverage the DoIT discount pricing may procure hardware at cost (current prices shown below) plus a 10% handling fee.
Features and Benefits
Department OwnerEnd User Services and Support
Service OwnerEric Jenseneric.email@example.com
Support ContactDoIT Service Deskservice.firstname.lastname@example.org
Notes: Non-Enterprise customers may purchase hardware at cost plus a 10% handling fee.
Before service can be offered, the customer must meet the following requirements:
This section outlines the area of responsibility between the provider (DoIT) and the customer.
End User Hardware Services - Services Agreement FY21
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