Step 1: eGov Work Order (WO) Request

The following outlines the process for preparing, soliciting and awarding Work Orders for the statewide Self-Funded eGovernment (eGov) contract.  Agencies are encouraged to contact NIC to schedule an introductory meeting prior to initiating a Work Order Request -- see 1a.  Any questions or concerns about this work order process should be directed to the DoIT IT Procurement Office at central.procurement@maryland​.gov.

1. Pre-WO Discussion and WOR Origination

  1. Requesting agency will contact NIC to request a meeting to discuss a proposed project and/or services under the eGov master contract.
  2. If requesting agency decides to proceed with a project request, development of the draft WOR may be done in coordination with NIC.
  3. The Requesting Agency will identify their WO Manager, WO Procurement Officer and business POC and include this information in the WOR. The business POC may be the WO Procurement Officer, at the Requesting Agency’s discretion.
    NOTE: Use the Work Order Request template (Updated 9/2019) to record this information.
  4. The Requesting Agency develops a draft WOR for submission and discussion.
  5. The WO Procurement Officer or business POC will submit a IT Solution Request (ITSR) as well as draft WOR to submit to DoIT via email at

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