GIS and Open Data

Geographic Information Systems (GIS) Professional Services




The DoIT Geospatial Services Team offers a spectrum of services to deliver custom Geographic Information Systems (GIS) solutions to help our customers streamline business processes that use geographically referenced information.

Available services include:

  • GIS Applications Development
  • GIS Data Development
  • Digital and Hardcopy Map Production
  • Solutions Integration
  • Workflow Automation
  • GIS Database Design

Features and Benefits

  • GIS Applications Development
    • Legacy Application Modernization
    • Enterprise System Integration
    • Desktop/Web/Mobile Apps
  • GIS Data Development
    • Data Creation and Maintenance
    • Data Preparation for Publishing Online
  • Digital and Hardcopy Map Production
  • Solutions Integration
    • Facilitate System Interoperability
    • Streamline Live Data Updates
    • Automate Online Map Updates
  • Workflow Automation
    • Development of Script/Models
    • Extract, Transfer, Load (ETL) Process Development
    • Alerts Based on Status Changes
  • GIS Database Design
    • Development of functional requirements
    • Enterprise Geodatabase Design
    • Conversion of Legacy Databases

Department Owner

Geospatial Services

Service Owner

Julia Fischer

Support Contact

DoIT Service Desk


Currently offered


Eligible Customers

Enterprise Agencies Yes
Individual State Agencies Yes
Counties No
Local Municipalities No
Public No



Service Prerequisites


Before service can be provisioned the client must meet the following requirements:

DoIT Provided Services:
  • Internet Access (See Service Catalog listing – Networks for details)
  • Application Infrastructure & Hosting (See Service Catalog listing – Servers and Storage for details)
  • Staff Resources
Technical N/A
Non-Technical N/A

Due to lack of oversight of non-Enterprised environments, End User support is only offered to fully Enterprised agencies.


Scope of Service

In Scope:
  • Development of functional requirements
  • Development of statement of work/services to include level of effort (LOE) and cost
  • Code deployment to DoIT hosted environments
  • Use of custom Application Program Interfaces (APIs)
Out of Scope:
  • Code deployment to non-DoIT hosted environments
  • Creation of new APIs
Customer Responsibilities:
  • Provide data sources and/or appropriately formatted data
  • Provide required workflows and business processes
  • Provide timely feedback on application user interface
  • Provide three (3) points of contact

Service Level Agreements

Category Enterprise Customer Standalone Customer
Availability: 99.9% Uptime 99.9% Uptime
Support Hours: 8AM – 5PM Monday – Friday 8AM – 5PM Monday – Friday
Maintenance Schedules: Determined by statement of work Determined by statement of work
Upgrades and Refreshes: Determined by statement of work Determined by statement of work

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