GIS and Open Data
Main_Content
Geographic Information Systems (GIS) Professional Services
Description
The DoIT Geospatial Services Team offers a spectrum of services to deliver custom Geographic Information Systems (GIS) solutions to help our customers streamline business processes that use geographically referenced information.
Available services include:
- GIS Applications Development
- GIS Data Development
- Digital and Hardcopy Map Production
- Solutions Integration
- Workflow Automation
- GIS Database Design
Features and Benefits
- GIS Applications Development
- Legacy Application Modernization
- Enterprise System Integration
- Desktop/Web/Mobile Apps
- GIS Data Development
- Data Creation and Maintenance
- Data Preparation for Publishing Online
- Digital and Hardcopy Map Production
- Solutions Integration
- Facilitate System Interoperability
- Streamline Live Data Updates
- Automate Online Map Updates
- Workflow Automation
- Development of Script/Models
- Extract, Transfer, Load (ETL) Process Development
- Alerts Based on Status Changes
- GIS Database Design
- Development of functional requirements
- Enterprise Geodatabase Design
- Conversion of Legacy Databases
Department Owner
Geospatial Services
Service Owner
Julia Fischer
Julia.Fischer@Maryland.Gov
410-697-9430
Support Contact
DoIT Service Desk
service.desk@maryland.gov
410-697-9700
Status
Currently offered
| Enterprise Agencies |
Yes |
| Individual State Agencies |
Yes |
| Counties |
No |
| Local Municipalities |
No |
| Public |
No |
Notes:
Before service can be provisioned the client must meet the following requirements:
| DoIT Provided Services: |
- Internet Access (See Service Catalog listing – Networks for details)
- Application Infrastructure & Hosting (See Service Catalog listing – Servers and Storage for details)
- Staff Resources
|
| Technical |
N/A |
| Non-Technical |
N/A |
Notes:
Due to lack of oversight of non-Enterprised environments, End User support is only offered to fully Enterprised agencies.
| In Scope: |
- Development of functional requirements
- Development of statement of work/services to include level of effort (LOE) and cost
- Code deployment to DoIT hosted environments
- Use of custom Application Program Interfaces (APIs)
|
| Out of Scope: |
- Code deployment to non-DoIT hosted environments
- Creation of new APIs
|
| Customer Responsibilities: |
- Provide data sources and/or appropriately formatted data
- Provide required workflows and business processes
- Provide timely feedback on application user interface
- Provide three (3) points of contact
|
| Category |
Enterprise Customer |
Standalone Customer |
|---|
| Availability: |
99.9% Uptime |
99.9% Uptime |
|---|
| Support Hours: |
8AM – 5PM Monday – Friday |
8AM – 5PM Monday – Friday |
|---|
| Maintenance Schedules: |
Determined by statement of work |
Determined by statement of work |
|---|
| Upgrades and Refreshes: |
Determined by statement of work |
Determined by statement of work |
|---|
