Application Systems Management

The Application Systems Management (ASM) Division supports more than 48,000 customers of the statewide finance, procurement, and human resource applications. By providing ready access to current, complete, and consistent information, these applications provide the functionality necessary to effectively manage statewide administrative processes, and allow Maryland's policy makers and agency managers to make informed business decisions.

ASM is committed to providing systems and services that meet the needs of our customers. If you should experience service or performance degradation, please contact the Customer Service Desk immediately at (410) 697-9700. Suggestions for application improvements and other non-critical, time sensitive issues can be emailed to the Customer Service Desk.

Financial Management Information System (FMIS) Services

Service

Description:

The Maryland Department of Information Technology (DoIT) offers the Financial Management Information System (FMIS) as the official finance system for the State of Maryland. FMIS is comprised of accounting, purchasing and inventory and reporting applications.

Features and Benefits

Relational Standard Accounting and Reporting System (R*STARS)

Controls appropriations, disbursements and receipts of state funds
Provides a full range of business processing, accounting and reporting capabilities, including:

Budgeting
Fixed Asset Accounting
Cost Allocation
Document Tracking
General Ledger Accounting
Revenue Expenditure Accounting
Project and Grant Accounting
1099 Processing
Federal and State Liability Offset
Payment Processing

Advanced Purchasing Inventory Control System (ADPICS)

Automates activities related to procurement, receiving, payables and inventory functions
Provides a comprehensive set of reports and online inquiries used to present procurement and inventory data maintained in the system
Reports include table listing and security reports, as well as procurements, payables and inventory reports
Provides additional features including:

Requisitions
Purchase Orders
Invoicing/Vouchering
Interagency payments
Receiving
Inventory functions
Online inquiries

FOCUS/ADHOC

Provides end user access to ADPICS and R*STARS data from a single mainframe repository site
Enhances the end user’s capabilities by adding another level of information retrieval to standard reports
View the data from R*STARS and ADPICS systems in one FOCUS session
ADHOC reporting offers comprehensive selection of standardized, menu drive reports to choose from

ANSWERS

Web-based reporting application that provides ADPICS reports including:

Minority Business Enterprise (MBE)
Small Business Reserve (SBR)
Year End Closing (YEC)
Blanket Purchase Orders (BPOs)

Dept. Owner:
Enterprise Resource Planning (ERP)

Service Owner:
James Roman
james.roman@maryland.gov
410-697-9377

Support Contact:
DoIT Service Desk
service.desk@maryland.gov
410-697-9700

Status:
Currently offered

Eligible Customers

Enterprise Agencies	Yes
Standalone (Non-Enterprise) Agencies	Yes
Counties	No
Local Municipalities	No
Public	No

Notes:
Universities, as part of the University System of Maryland, are included under Standalone (Non-Enterprise) Agencies.

Service Prerequisites

Before service can be offered the client must meet the following requirements:

DoIT Provided Services:	Level 2 functional statewide application support Nightly R*STARS batch processing support/maintenance Agency interface process support Application modifications as approved by GAD, ADPICS committee or control agency (DGS, DBM, GOMA)
Technical:	Mainframe 3270 emulator software capable of accessing the Annapolis Data Center
Non-Technical:	Obtain log-in ID for user access to the Annapolis Data Center Mainframe Use the online FMIS Security Form to request access to a specific FMIS application (i.e. R*STARS, ADPICS, FOCUS, etc.), agency approval required.

Notes:
N/A

Scope of Service

This section outlines the area of responsibility between the provider (DoIT) and the customer.

In Scope	Custom ad hoc reports that can be produced in less than two days Statewide cyclical training provided at the DoIT training facility in Crownsville, MD
Out of Scope	Individual agency on-site training Individual agency programming and/or application assistance Application customization specific to an agency WEBFocus Support Mainframe operation issues need to go through the Annapolis Data Center Service Desk at 410-260-7400.
Customer Responsibilities	Customers need to provide FMIS document number and if applicable, a screenshot of issue.

Notes:

FMIS User Documentation
Customer Service Desk
DoIT Training Modules
DoIT Training Documents

Service Level Agreements

Category	Enterprise Customer	Standalone (Non-Enterprise) Customer
Availability:	99.9% Uptime	99.9% Uptime
Capacity:	N/A	N/A
Service Hours:	6:30AM - 6:30PM Monday - Friday	6:30AM - 6:30PM Monday - Friday
Support Hours:	7AM – 9PM Monday – Friday	7AM – 9PM Monday – Friday
Maintenance Schedules:	Sundays (12:00AM - 12:00AM) or as announced	Sundays (12:00AM - 12:00AM) or as announced
Upgrades and Refreshes:	N/A	N/A

Financial Management Information System (FMIS) - Service Agreement FY21