The Application Systems Management (ASM) Division supports more than 48,000 customers of the statewide finance, procurement, and human resource applications. By providing ready access to current, complete, and consistent information, these applications provide the functionality necessary to effectively manage statewide administrative processes, and allow Maryland's policy makers and agency managers to make informed business decisions.
ASM is committed to providing systems and services that meet the needs of our customers. If you should experience service or performance degradation, please contact the Customer Service Desk immediately at (410) 697-9700. Suggestions for application improvements and other non-critical, time sensitive issues can be emailed to the Customer Service Desk.
The Maryland Department of Information Technology (DoIT) offers interactive analytic and visualization tools, accessible through desktop and web environments, in support of business intelligence (BI) solutions. BI solutions are designed to boost user engagement and informed decision making through data visualizations, dashboards, and reports. Reports and dashboards can be published to the web with data refresh cycles to reflect changes to the underlying source data. The reports and dashboards can be viewed in standard web browsers and on mobile devices. DoIT offers a spectrum of services to deliver BI solutions to help customers meet their business objectives and streamline business processes.
Features and Benefits
Business Intelligence Services
Support Contact: DoIT Service Desk
Before service can be offered the client must meet the following requirements:
Notes: Microsoft Power BI software licensing can be obtained through DoIT. See DoIT Service Catalog – Business Intelligence Software for details and pricing.
This section outlines the area of responsibility between the provider (DoIT) and the customer.
Out of Scope:
100 Community Place, Crownsville, MD 21032
300-301 West Preston Street, Baltimore MD 21201
410-697-9700 - Dial 7-1-1 to place a call through Maryland Relay