Self-Funded eGovernment Services

​​​​​This is DoIT's master contract with NICUSA, Inc. (NIC) for self-funded eGovernment services projects. Oversight of the contract and prioritization of projects is managed by DoIT, who reviews and approves all project work order requests.

​​ NICUSA provides various eGovernment products and services including design, development, hosting, operation, maintenance and marketing.

Services & Solutions​

• Custom eGovernment application development and hosting
• Development of mobile applications of new or existing eGovernment services
• Secure, PCI compliant, electronic payment processing via credit cards, ACH (eCheck), or monthly account billing services
• Multichannel eGovernment service delivery capabilities, including Internet, IVR, mobile, and point-of-purchase solutions​
• Content Management System (CMS) for website design, development & hosting
• Marketing plans that raise awareness and increase the usage of eGovernment services
• 24x7x365 customer support for end users via email, phone, and Live Help and technical support for agencies​​

Contract Information​

​ Award Date: 12/14/2023
Contract term: 12/15/2023-12/31/2028,​​​​ (with one 5 year renewal option) 01/01/2029-12/31/2033
Contract Awarded to: NICUSA, Inc, Olathe, Kansas
BPO Number: 001B1600434 (formerly 060B7400004)