Self-Funded eGovernment Services Contract (eGov)
This service allows state agencies to create new eGovernment (eGov) digital services. Agencies can use the Self-Funded eGov Services statewide contract. There is no cost to the State. End-users pay a service fee during payment processing for the digital service. DoIT reviews projects to determined if they are appropriate for the eGov service. After, DoIT prioritizes projects approves before project start. Agencies cannot contract for eGOV services directly from the vendor.
Licensing and permitting services are tailored to each agency’s goals and user needs. The vendor, Tyler Technologies, may use custom development, low-code tools, or platform integrations.
Refer to the 
“Managed Development Services: eGovernment (eGov) Service” service agreement [PDF]. The Agreement includes pricing, maintenance windows, and your responsibilities.
Maryland Business Express Platform (eGovernment)
Maryland Business Express (MBE) is a way for agencies to build business services into a single digital experience. This means that businesses can complete essential transactions without navigating many platforms. Businesses can then focus on growth and compliance. MBE is:
- user-friendly, secure, and efficient
- connects with state agency back-end systems
- ensuring smooth, efficient service delivery
Maryland Business Express operates on a self-funded, transaction-based model. Key business services include:
- user account and document management
- new business formation and registration
- business management and compliance
- streamlined approvals and resources for business growth and expansion
- technology integration and reusable design
- customer-first tools
- data security, privacy, and accessibility
Please refer to the
“Managed Development Services: eGovernment (eGov) Service” service agreement [PDF]. The agreement includes maintenance windows, and your responsibilities.
OneStop Licensing and Permitting Portal (Ernst and Young)
Final option year completed. Contract extensions for 12 months will carry through Feb 2, 2026.
This service provides access to contractor-managed maintenance and operations services for
OneStop implemented solutions as well as a vehicle for agencies to request changes or modifications to the implemented OneStop solutions. The OneStop platform allows state agencies to digitize and automate public-facing paper-based processes, making it easier for constituents to do business with the state. OneStop comprises a
public-facing portal (Formability) and a backend data collection system powered by Salesforce.
OneStop Simple Forms (Ernst and Young)
This service gives agencies use of Ernst and Young’s proprietary form and workflow building tools, OneStop. OneStop gives end users simple form and workflow. The Formability tool gives agencies quick and easy configuration of:
- forms, workflows, models, views,
- reports, integrations,
- process automation,
- document generation, and more.